Terms of Service

Quotes are based on the information you give us. If the job on site is different from what you described, we'll confirm any change in price with you before we start. You approve the price before any work begins.

You agree to give our cleaners safe access to the space at the scheduled time. If we can't get in, or the appointment is cancelled with very short notice, a fee may apply. We'll always tell you about any fee in advance.

If you're not happy with something we cleaned, tell us within 24 hours and we'll come back and redo it at no charge. This is our re-clean guarantee.

Cleana is insured and bonded; a certificate is available on request. We take care in your space, but we are not responsible for pre-existing damage or for items that are not secured. Tell us about anything fragile or special before we start.

Payment is due after the job unless we agree otherwise in writing. For recurring service, we'll confirm the schedule and rate with you up front.

We may update these terms as our services change. The current version always lives on this page.

Questions? Call (602) 309-3035 or email info@cleanaaz.com.